Refund policy

Every Bone Tide Co. item is printed to order just for you, so we're unable to accept returns or exchanges for a change of mind, wrong size, or buyer's remorse. Please check the size chart on each product page before ordering — we want you in the right fit.

 

That said, we stand behind our work. If your order arrives damaged, defective, or misprinted, we'll make it right. Email support@bonetideco.com within 14 days of delivery with your order number and a photo of the issue, and we'll send a free replacement or a full refund — your choice.

 

If a package is lost in transit, reach out and we'll work with the carrier to track it down or ship a replacement. If an incorrect shipping address was entered at checkout, we're unable to cover the cost of reshipping, but contact us and we'll help however we can.

 

Approved refunds are returned to your original payment method; please allow a few business days for it to post.

 

Questions about an order? Email support@bonetideco.com — a real person will help you out.